Privacy Policy

1. Information We Collect

We collect information you provide directly when you submit a booking request, event brief, inquiry, or application through our website. This may include your name, email address, phone number, event location, event details, and payment information.

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through standard server logs and analytics tools.

When you confirm a booking, our booking flow requires you to sign a Client Agreement by typing your full legal name and title. When one of our staff members confirms an assigned shift, they similarly sign a Shift Confirmation by typing their full legal name. In both cases, we collect and retain the typed signature, the date and time it was signed, and a snapshot of the specific terms that were agreed to at that moment, as part of the associated booking or assignment record.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your booking requests and event staffing inquiries
• Communicate with you about your bookings, event details, and service updates
• Process payments and manage authorization holds
• Send operational notifications related to your bookings
• Respond to your questions and support requests
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, including payment processors, email delivery providers, and phone communication platforms. These providers are required to handle your information securely and only for the purposes we specify.

We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of ESNY, our clients, or others.

4. Payment Information

Payment card information is processed through our payment processor and is not stored directly on our servers. We collect and retain only the transaction identifiers and authorization status necessary to manage your booking and any associated holds or charges.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining booking records, resolving disputes, and complying with legal obligations. When your information is no longer needed, we take reasonable steps to delete or anonymize it.

Signed Client Agreements and Shift Confirmations, including the signer's typed name, the timestamp of signing, and the snapshot of the terms agreed to, are retained as part of the associated booking or assignment record for as long as that record is kept, so that both parties have a reliable record of what was agreed.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights or ask questions about your data, please contact us using the information provided on EventStaffNYC.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy may be directed through the contact information provided on EventStaffNYC.com.